1. Name of Service
EPI – Kelowna Mental Health & Substance Use
2. Address of Service
1340 Ellis Street, 2nd floor
3. Hours of Service:
Monday to Friday from 8:30am - 4:30pm
After Hours 24 hours a day call Regional Mental Health Crisis Line at no charge 1-888-353-2273. This number is provided to clients if they are experiencing increased symptoms outside of office hours. The crisis line provides clients with any emotional support needed and connects clients to various resources in the community including 911
4. Who Can Receive Services?
|Age range||19 to 30|
|Type of Psychoses or disorders||
|Catchment areas served||Oyama to Peachland|
Other inclusion/exclusion criteria
Primary spectrum disorders might not be appropriate
5. Do I need A Referral?
Anyone can refer including self-referral.
6. Program Description:
Basic early psychosis services provided include:
|Complete assessment of symptoms and physical functioning|
|Family Support and Education|
|Treatment of problems in living and other mental health issues|
In addition to these basic early intervention services more comprehensive services may be offered including:
|Cognitive assessments and rehabilitation|
|Vocational rehab programs|
|Medication side effect monitoring, healthy living programs|
|Research and opportunities to participate in studies|
|Community and public education|
Comprehensiveness and degree of specialization of the service:
|Full EPI Program (Level 1)|
|Developing EPI Program (Level 2)|
|EPI Informed Care (Level 3)|
|General Mental Heath Service only (Level 4)|
Criteria to help describe level of service.
Full EPI Program (Level 1) with a full range of services and compliance with almost all Standards and Guidelines). Highly specialized program and staff
Developing EPI Program (Level 2) with most staff who have received specialized EPI training and the service is not at the level of service given by Full programs but certainly exceeds the breadth and intensity of services by EPI-Informed Level 3 services or generic mental health centres.
EPI-Informed Care (Level 3) is characterized by no formal status and reduced scope of services compared to the Standards and guidelines yet there must be a minimum of specialized training or skill working with early psychosis clients and families. This type of service is frequent in rural areas where there may be a sole clinician who has received specialized EPI training who handles first episode clients and works with physicians in the communities in the catchment area.
General Mental health service (Level 4 -No special EPI service) refers to general mental health service without the specialized training, expertise and services concerning early psychosis.