Accessing Services

I went for two years hearing voices and not telling anyone because I was scared I’d be locked in a padded room for the rest of my life. The big step for anyone struggling with psychosis is getting the help that they need. My advice would just to accept what is going on and that EPI is there to help and will really give you a sense that there is a light at the end of the tunnel.

Ashleigh, youth

Individuals who have concerns about themselves or on behalf of someone else can call their EPI program directly. You do not need a referral from a professional.

In some locations, there are highly specialized EPI Programs that can offer a full range of interventions and supports.  Other communities have a Mental Health Centre who can offer you help or connect you with resources.

British Columbia is working towards having a full range of EPI treatments and supports available everywhere in the province.

You can read descriptions of what services are offered through each BC Health Authority.

What Usually Happens When a Call is made to an EPI Service?

When you or someone on your behalf contacts an EPI program you can expect to speak to someone quickly.

Usually they will ask you a few questions to ensure you are calling the right place. Questions will likely include your name, date of birth, location, and how to contact you as well as ones regarding what kinds of things are causing concern for you.

If they think that it is appropriate, an appointment will be arranged for you to meet a clinician who will work with you to figure a plan of treatment if needed. Your health and the safest most effective treatments to help you is the primary focus of all programs.

If you would like to learn more about Early Psychosis Intervention Programs, please read the Early Psychosis Standards and Guidelines for British Columbia.